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American Express has been around since 1850, although it has come a long way as its beginnings as an express mail business. Founded in Buffalo, New York, it was a joint stock corporation birthed from the mergers of express companies owned by Henry Wells, William G. Fargo, and John Warren Butterfield. Over the decades, American Express has grown from a financial service firm, to money orders and travelers checks, investment banking, to credit/charge cards-their most notorious service. Many of their earlier services are still available today. American Express is a worldwide brand, with nearly 110 million cards working worldwide, and the United States accounting for 47.5 million of that total.
American Express offers levels of credit cards for every bracket and budget, from their Blue card with no annual fees and cash back-perfect for young people starting their financial journey to the Centurion Card, an elite credit card offering premium benefits, to invited members only. Amex cards also include levels like Platinum, Green, and Gold.
Each card is associated with different annual fees and benefits. A card finder tool allows customers to browse the fees, benefits, requirements, etc. of each card, and to compare them against one another so customers can find the perfect fit. Some cards offer payment flexibility, which allows customers to carry a balance with interest or pay in full each month, while still being able to redeem points.
American Express offers customers top security and service. If a customer purchases an eligible item with their Amex, and that item is damaged or stolen (like a cell phone), Purchase Protection covers them (conditions and restrictions apply). Similarly, if a customer purchases an eligible product and the store does not accept a refund, Return Protection may offer the refund, provided it is within 90 days of of purchase, the purchase is made within the US and its territories, the item value does not exceed $300 and the yearly Return Protection does not go over $1000. Emergency roadside assistance and fraud protection against unknown charges are also American Express services. American Express has partnered with other companies to offer exclusive credit cards, ideal for traveling business professionals or adventure seekers.
Airlines such as British Airways, Delta, Air France, and Virgin Atlantic, and hotels like Best Western, Hilton, and Starwood all offer American Express credit cards that provide customers with rewards, benefits, and perks the more they use the cards.
Business owners, whether big or small, can find the perfect credit card for their needs. Small to mid-sized businesses can choose from cards like the Business Gold Rewards card, Business Platinum card, and the Plum Card. Larger businesses and corporations can utilize cards like the Corporate Platinum card, Corporate Green card, and Corporate CashBack card. American Express clients give great reviews of their customer service, whether it be their Return Protection, Fraud Protection, Purchase Protection, the easiness to reach a live representative on their customer service hotline, or the amount of benefits and rewards attached with the cards. Customers also praise American Express's online banking feature.
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Navigating American Express's extensive credit card options is made easy by a drop down menu that categorizes the cards by personal credit cards, small and corporate business cards, and prepaid. Customers looking for specific perks or rewards can search based off of what they are looking for. American Express's website offers a fast, easy and free check to see if customers can pre-qualify for any offers, a service that doesn't affect their credit score.
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