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PRIVACY POLICY

We at JanSport care about and care for the privacy of our users, with respect for the individual as one of our guidelines.

We have a privacy policy that is the set of rules that determine the treatment for all the information that the user provides when filling out registration data on our website.

IP address:

We at JanSport use the IP (Internet Protocol) address and other data obtained from the connection to our website, to gather information that will be used to improve the navigation of our users.

Cookies:

Our website uses cookies, files stored in the browser, to better identify the profile of our users and optimize our relationship with them, as well as their shopping experience. Cookies do not capture personally identifiable information and we undertake not to share such information with third parties.

If you wish, you can delete the cookies on your computer, through the browser, whenever you want.

OBTAINING AND USING THE INFORMATION

All data that you, the user, informs on the website JanSport are confidential and will only be used for the delivery process, collection or to participate in promotions requested by you.

The data requested at the time of your registration on the website are necessary for payments and for your order to be delivered safely to the desired location, within the established deadline.

You, the user, declare to agree with our policy of obtaining and using the information and being aware that it may be used for communication, of any kind by the company, between us.

You, the user, guarantee the veracity and accuracy of the information and data you provide on our website, assuming the corresponding responsibility, if they are not exact, as well as undertaking to keep them updated. We at JanSport do not assume any responsibility in case of inaccuracy of the data you provide in your registration.

Our website guarantees the privacy of our users' personal data stored in its database, committing itself to using technology that is sufficiently adequate for the protection of such data, seeking to keep the environment safe, with the use of appropriate tools.

Our partner companies will be able to confirm the personal data informed by you, the user, by consulting public entities, specialized companies, databases, and are expressly authorized to do so. However, this does not cease, nor does it diminish, your responsibility as to the accuracy and veracity of the data you provide, which is why we at JanSport may, at our sole discretion, suspend and / or cancel your user registration, at any time, if detect any inaccuracy.

You, the user, undertake to use the contents made available on the website JanSport in accordance with the law, this term and other notices, regulations for use and instructions posted to your knowledge. In particular, you undertake not to reproduce, copy, distribute, transform or modify the contents of our website, unless you have our prior authorization or obtain legal permission. Likewise, it undertakes not to suppress, manipulate or in any way alter the copyright and other data identifying the rights of JanSport as well as the technical protection devices, digital marks or any information mechanisms that our website may contain.

SENDING ANNOUNCEMENTS AND ADVERTISING MESSAGES

As per your authorization at the time of registration, we at JanSport will be able to send you communications and advertising messages to users registered on our website, or our customers in general, making use of all types of technologies and means of communication available, whether by e-mail, SMS, MMS, direct mail (e) others.

Notices, newsletters, notices of offers and advertising messages sent by e-mail will necessarily have the option of canceling the receipt of this type of message. The request will be answered within the minimum time necessary to carry out this execution.

The opt-out is done through the user's email. Therefore, users who have more than one registration will be able to continue receiving communications or advertising messages, in the email that has not been deactivated.

We remind you that the email address provided at the time of registration will be used to send communications throughout the purchase process, such as, for example, to inform about all your order data, order status, delivery, in addition to coupons discounts and exclusive promotions. Therefore, we recommend that you add our store as a trusted sender to prevent such messages from being intercepted by Anti-Spam.

MODIFICATIONS TO OUR PRIVACY POLICY:

Seeking continuous improvement, we at JanSport will be able to change our privacy policy at any time. However, whenever this occurs, we will post the changes on our website.

By using the services on our website, you, the user, agree and accept the terms of the privacy policy in effect on the date, and it is up to you to check it beforehand, each time you visit it.

PRODUCT WARRANTY:

JanSport offers durable, reliable and quality products. Our warranty is lifelong for wear and tear, except for cell phone cases *, requiring the evaluation of our technical team. Wear refers to the unstitched handle, zipper that jammed, handle that fell, etc. If you wish to contact our technical assistance, please send an email to sac@jansportbrasil.com.br, informing the problem that occurred. In this email, it is also necessary to attach photos of the product and the breakdown, in addition to the purchase invoice. Emails without an invoice will not be accepted.

* Cell phone covers, made of plastic material, have one year coverage and can be replaced during this period.

PRODUCTS PURCHASED OUTLET

The products purchased in Outlet are not subject to warranty. If you want to repair a product purchased in an Outlet, please contact the Service Center by email at sac@jansportbrasil.com.br for analysis of the Quality sector and product repair budget.