If you see an offer from Musement that does not reflect the stated discount, or a couponcode does not work, please let us know and we will correct it as soon as possible.
The offers of Musement range from small group tours to private guides, from museum tickets and exhibition tickets to city tours and many other unforgettable experiences. If you can find the same activity for a cheaper price elsewhere, they'll pay you the difference. With Musement you get an absolute price guarantee.
Customer service 24 hours a day, 7 days a week. If you're looking for or need help with or an existing order, they're here for you. They will help you every step of the way.
With Musement you can book easily and securely. They ensure that they offer complete privacy and handle your private data carefully. When you make a reservation with them you will get a confirmation almost instantly.
After purchasing on the website, your reservation will be confirmed! You will then receive a confirmation email together with the voucher / digital ticket. If you have registered with Musement, you can also download your purchases directly from your account. If you are not registered and have not received the reservation, check your spam folder. If your message isn't there, please contact them at support @ musement.com. Any voucher / digital ticket that you receive by email must be printed out and handed over at the start of the activity or excursion.
What is the difference between an open ticket and a fixed date ticket? With an open admission ticket, you can visit a museum, exhibition or other attraction at any time without having to register beforehand. The day ticket is valid for the day of the booking at any time. An entry ticket with a fixed date and time is only valid on the respective date and / or time.
Your cancellation policy will depend on the terms of your partners, attractions, and museums. To do this, consult the product page or your voucher / digital ticket. They do their best to accommodate their customers, but as a middleman, they have to follow their partners' guidelines.
Musement is available in seven languages: English, Italian, French, Spanish, German, Portuguese, Russian and Dutch and in four currencies: euros, pounds, dollars and UAE dirhams. You can change the language and currency at the top right of the page.
Musement organizes tours and excursions in many languages. Check the available languages on the product pages.
A large part of their offer concerns discounts for students, children, the elderly or other target groups. For information on whether a specific activity or excursion is discounted, please see the Information section on the product pages below.
Museum. Touring in small groups to private guides. On-line. Museum and exhibition tickets for city tours and many other unforgettable experiences. If you can find the same activity cheaper elsewhere, they'll pay the difference. With Musement you have an absolute price guarantee.
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The most interesting and pleasant aspect of Musement is that here you can receive complete and continuous assistance to organize a trip in every aspect, and moreover you can find Discounts and Offers continuously. When we talk about a personalized tour we really mean that you can customize everything, really useful and highly recommended.
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