If you see an offer from White Mountain Puzzles that does not reflect the stated discount, or a couponcode does not work, please let us know and we will correct it as soon as possible.
| Discount | Description | Expiry Date |
|---|---|---|
| 20% | Extra 20% OFF sitewide on orders $100+ at White Mountain Puzzles BUDDY | 2025-04-24 |
| Free Shipping | Use this code to get Free Shipping on order of 3 items at White Mountain NEW5 | 2025-05-06 |
| $50 | Free Shipping on Orders $50 or More LOVEWMP | 2025-04-23 |
| $75 | Early BFCM: FREE Shipping Over $75 | 2025-10-31 |
| free shipping | Spring Deal: Sign-up for free shipping + special offers and new puzzle announcements! | 2025-05-18 |
| 50% | Puzzle Lovers Deal: Buy One Get One 50% off! | 2025-05-05 |
| 10% | Puzzle Paradise: Up to 10% off | 2025-04-25 |
We ship via USPS, UPS and Fedex. Currently we charge .99 FLAT RATE for all Puzzle Orders under . We offer FREE Shipping on all orders over and also run monthly discounted shipping promotions (sent via email, sign-up ). Shipments to Alaska and Hawaii are only shipped via the US Mail. Canadian Customers.
You are not required to register to place an order. However, if you do register you will be able to see your order history from that point on and see tracking information on your order. You will also be able to earn Points for every purchase which can be redeemed for discounts and free puzzles.
Once you register with us (select a password) you will earn 1 Puzzle Point for every dollar spent with us. You can also earn Points for referring friends to us. Once you have accrued 125 Points you can redeem for off your purchase. Collect up to 200 Points and redeem for Off (essentially a FREE Puzzle). Or keep saving your Points and redeem for multiple free puzzles. In order to claim or redeem your points you must be a registered customer and log into your account. Points do expire after 1 year of inactivity (no purchases or redemptions within 1 year). To learn more visit our Rewards Page.
Orders are shipped Monday-Friday. We strive to ship all orders within 24 hours of receipt. Orders are shipped from either Kentucky or Utah. If you use our default shipping method (Fedex Ground), your shipment should arrive within 1-5 business days depending on your distance from Kentucky/Utah. Allow 3-10 days if you opt for the more economical USPS Shipping option (Please allow 3-4 weeks delivery time for shipments to Alaska and Hawaii).
We do not ship internationally at this time.
You may return a puzzle as long as it was purchased new and the shrink wrap has not been removed. Please return the puzzle to White Mountain Puzzles: PO Box 818: Jackson, NH 03846. Please pack it inside another cardboard box. Puzzles that are simply wrapped in paper will always arrive to us damaged and will be unsellable. The original payment type will be credited.
We do not have a system to replace individual pieces.
We sell puzzles to stores all over the country, so there is a good chance that one is near you. We can look up locations by zip code, so give us a call and we will help you locate a store. Please have ready zip codes for the commercial area where you shop.
YES we do; We would love for you to come and visit us. ( Don't forget your mask - they are required to enter our store ) Our puzzle store is located in Jackson Falls Marketplace next to the post office in the beautiful downtown Jackson Village. The store hours are Seven Days a week Sunday through Saturday 10:00 a.m. to 4:00 p.m. We are closed on the following Holidays: Easter Sunday, Thanksgiving, Christmas Day. Click on the interactive map on our homepage to get directions to Jackson, NH.
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In 2018 we were one of only 50 companies - one from each state - invited to the White House for the Made in America Showcase. For the past 4 years we have also been named one of the top FAMILY-OWNED BUSINESSES in New Hampshire by NEW HAMPSHIRE BUSINESS MAGAZINE. We take pride in the competence of our staff. Many of our customers are familiar with the friendly voices answering the phones in Jackson - manager Kimberly Hotarek, Cathy, Karen, Melissa, Jill and Alicia in retail. Suzannah, Lynne, Vanessa and Melinda in wholesale, and Abram Jacobs and Peggy Maynard in sales. They bend over backwards to make sure every customer is satisfied.
| Discount Codes | 14 |
| Best White Mountain Puzzles Coupon | $75 |
| Working Coupon Codes | 3 |
| Redeemed Codes | 18 |